General visitor information

General information to consider when visiting South Africa.

The South African currency is known as the Rand (ZAR), which utilises the decimal system, with one Rand being equal to 100 cents. ATMs are open 24 hours and are located at most banks as well as at the congress venue.

Currency brought into or taken from South Africa is monitored by law.  Should you have South African currency exceeding ZAR 25,000 or foreign currency exceeding $10,000 (or equivalent), this must be declared.

Currency exchange
Access a list of currency exchange facilities near the congress venue.

Onsite payments 
In order to comply with local tax regulations, payment onsite from residents outside South Africa can only be made by credit card (USD) or in cash with South African Rand (ZAR).  South African residents can pay by credit card or in cash (South African Rand)

An international driver’s licence is required when driving around South Africa.  Driving is on the left and speed limits are in kilometres.

The Western Cape province, which includes Cape Town, is currently experiencing a severe drought. WCPT is therefore urging all delegates to exercise extreme caution in water use during your stay. Please observe the guidance issued by hotels and other facilities during your stay.

South Africa’s electricity supply is 220/230 volts; AC 50Hz. Foreign appliances may require an adaptor in order to operate in South Africa.

South African plug

Emergency phone number
In case of emergency (police, ambulance, fire) dial 107.

Food and drink
The region is one of the wine capitals of the world, and the renowned Cape Winelands are both within the city and on its doorstep. The city’s many restaurants serve traditional or contemporary Cape and international cuisine.

Entering South Africa does not require any form of immunisation. However, a Yellow Fever vaccination certificate is required of travellers entering South Africa within six days of leaving an infected country. Visitors who travel through or disembark in such countries are advised to be inoculated against Yellow Fever prior to visiting South Africa.

Cape Town is a malaria free area. However, certain areas of South Africa have been designated as malaria risk areas. If you plan to combine your congress attendance with travel, before entering these specific areas visitors should consult a doctor or pharmacist to obtain appropriate medication.

Although there are 11 official languages in South Africa, English is the country’s primary language. It is the country’s business language and all signage is displayed in English. The official congress language is English.

Lunches and refreshments
Two tea and coffee breaks (mid-morning and mid-afternoon) are included in your congress registration.  Lunches and refreshments are not included in the registration fees. However, a variety of food and beverages will be available for purchase at concessions in the congress venue.

Medical services
Medical services are of a high standard and most prescription drugs are readily available through retail pharmacies. It is recommended that congress delegates take out personal medical insurance for the duration of their trip.

We wish to assure all delegates that Cape Town is as safe as many other major international cities with good and bad areas. The Cape Town International Convention Centre (CTICC) is home to many successful events and the area around it and adjacent hotels are safe and well monitored at all times. Cape Town has also hosted large global events, such as the World Cup in 2010, with enormous success. Common sense will ensure a trouble free and enjoyable congress, although we advise that delegates do not walk alone after dark or in unpopulated streets.

For further advice on how to stay safe in Cape Town download the Safety Travel Tips flyer.

Tap water
Tap water is purified and safe to drink.

The Western Cape province, which includes Cape Town, is currently experiencing a severe drought. WCPT is therefore urging all delegates to exercise extreme caution in water use during your stay. Please observe the guidance issued by hotels and other facilities during your stay.

South Africa is two hours ahead of Greenwich Mean Time (GMT), one hour ahead of Central European Winter Time and seven hours ahead of Eastern Standard Winter Time, USA.

To help you make the most of your trip to Cape Town and South Africa, WCPT is offering a number of tours to add on to your congress experience. Visit the Tours page to see what’s on offer - please note all tours are organised by third parties and are to be booked directly with the tour operators.

If you are planning on visiting several Cape Town attractions you may also be interested in the CityPass:


During the day MyCiTi is Cape Town’s safe, reliable, convenient bus service, and the perfect way to access some of the city's most famous tourist and leisure destinations.

For travel at night it is best to use the Uber taxi service. Download the app onto your phone before travelling to Cape Town.

VAT/Tax refunds
VAT of 14% is levied on nearly all goods and services. Foreign tourists may claim back VAT paid on items that will be taken out of the country. Original tax invoices, foreign passport, plus all the items on which a refund is claimed, must be presented at the VAT Refund Administration Office or an appointed RSA Customs and Excise Official at the airport on departure, and the total VAT on these items will be refunded.

For detailed visa information and to download a letter of invitation go the dedicated Visas page on the congress website.

Cape Town benefits from a typical Mediterranean climate. Although July in Cape Town is winter, temperatures can reach 18C during the day, with cooler evenings and mornings. If you are planning on extending your stay to include a safari (sightings of animals are often better during the winter months), you will find temperatures increase as you head north with 25C experienced in the Kruger, although the nights are much cooler.